Privacy Policy

This privacy policy sets out how Harrogate Symphony Orchestra (HSO) uses and protects any information you give us when you visit our website and upholds the rights you have as a data subject under the General Data Protection Regulation.

HSO is committed to ensuring that the privacy of all our supporters is protected at all times. We’ll never ask you for information we don’t actually need to provide the information you may need from the Orchestra.

From time to time we may change this page to reflect the updates we make to continually protect our customers’ personal data. Make sure you check back here from time to time to make sure you’re still happy with our policy. This policy is effective from 15/11/2018.

Information we collect

Depending on how you want to keep in touch with us, we may collect various pieces of information from you. These may include:

  • Your name
  • Your email address
  • Your phone number

What do we do with that information?

We’ll use the information you give us to understand your needs and to provide you with a high quality service. In particular, we’ll use the information you provide us with:

  • To help you get the most from your relationship with HSO
  • For internal record keeping and analysis
  • To improve our services
  • To make you aware of other content we think you would be interested in

We’ll never sell, distribute or lease your personal information to third parties unless we have your consent to do so.


Like most websites, this site uses cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps to analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. Overall, cookies help us provide you with a better website by enabling us to monitor, anonymously, which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Security measures

Ensuring your data remains safe is our top priority and we have appropriate security measures in place. We work hard to maintain the physical and digital protection of your data. If it is necessary for us to share your personal information with third parties and we have your consent to do so, we’ll make sure your data is protected during the transfer.

Controlling your personal data

We know that there are times you might want to withdraw your consent and to have us stop processing information about you. Though we’d be sad to see you go, we’ll respect your wishes and securely remove your personal information from our database.

You can withdraw your consent for us to store your personal data at any time. You can request also access to the details we hold about you under the Data Protection Act 1998. Just email Should this information be incorrect or incomplete, please inform us as quickly as possible so that we can amend it.

Links to other websites

We may, from time to time, link to other websites from our own if we think that they’d be interesting or relevant to you. However, once you leave the HSO website, we won’t have any control over what you will find there.

We are not responsible for the protections and privacy of any information you submit while visiting external pages. Please exercise caution and consider the privacy policy of the website in question before providing any personal data.

In particular please note that the ‘Listen’ feature on this website uses a third party application called ‘Soundcloud’. You can review the Soundcloud cookie policy via a link on the panel for each music extract.